SSMDesign ~ Jewelry Personified Jewelry and Gift Shipping Information





UPDATE 1/21 - I've been diagnosed with breast cancer and as I go through treatment to heal all items have been removed. Please subscribe to my newsletter of request to be notified when items are back on stock. Thank you for your continued support and understanding!

COVID-19 UPDATE - In-Store Pickup is back for your inconvenience - If you live in the Sarasota County Florida area you may choose the free local pickup in store option. The pickup locations are Old Florida Gallery 463 W. Dearborn Street, Englewood, FL 34223 or Orchid Envy 339 W Venice Ave #2004, Venice, FL 34285 on Venice Island.

In an effort to reduce my carbon footprint and waste I no longer include a printed receipt with orders unless requested.

I am a one woman show and each piece of jewelry is created by me alone throughout each and every stage! Each piece is created in the order received and creation and shipping times are noted within each item's listing. Ready made items (noted as Ready to Ship) will ship within 24-72 hours after receipt of payment with the exception of weekends, holidays, and where otherwise noted. Custom made, personalized, and made to order items take a bit longer. Shipping is done Monday thru Friday except on holidays. I am unavailable on weekends, so that I may spend time with family and friends. PLEASE BE CERTAIN THE CORRECT SHIPPING ADDRESS IS INCLUDED WITH YOUR ORDER!!!

When will my order ship? Each item listed has an estimated ship time located within each listing. Shipping times shown are added with careful consideration to workload, prep time, creation, finishing, etc... 

Ready to ship items - normally ship within 24-72 hours of payment (excluding postal holidays and Sundays, of course). Custom/personalized orders - creation and shipping time depend upon the intricacy and details requested and each listing has a ship by timeline. If for some unforeseeable reason this is not possible, I WILL contact you!!! Standard shipping is via USPS First Class or Priority Mail and includes tracking, delivery confirmation, and insurance (where applicable). If you need your purchase faster I offer an upgrade to USPS Priority Express during checkout. If you prefer other methods please contact me directly with specific shipping requests ie UPS or FedEx before purchase for a price quote.

Estimated arrival for packages is 2-10 days domestic via USPS, shipping upgrades are offered during checkout if you need to faster.

PLEASE NOTE: Purchasing a shipping upgrade does not alter the creation time stated for each item, only the shipping method!

✈ Sorry, but I no longer ship internationally.

***I cannot and will not be held responsible for packages damaged/lost/or stolen in transit! Once an item leaves my hands I have zero control!***

Orders will be shipped to the address provided unless otherwise requested beforehand. For example - If payment is made through Paypal your order will ship to the address provided in your Paypal account. If payment is made through Etsy's Direct Checkout within my shop your order will ship to the address provided in your Etsy account. If you prefer delayed shipping or shipment to an alternative address you must contact me directly or provide the necessary information in the message box during checkout! I cannot be held responsible for items sent to the incorrect address, missed delivery, or return shipping/freight/customs charges incurred. If an item is returned to me for any of these reasons refunds will be minus shipping/return shipping/freight/ and/or customs charges and a 10% restocking fee will be deducted from the total.

***Any item returned to me due to an incorrect address or missed delivery - refunds will be minus shipping/return shipping/freight/ and/or customs or any other charges and a 10% restocking fee will be deducted from the total. 

All items ship packaged in my signature gift box from my smoke-free studio! Custom gift wrap is available.




Tools and guides to help you find your correct jewelry size.


If you are unsure of your ring size I offer inexpensive reusable sizing bands. You can also visit a reputable local jewelry store and ask to be sized.



How to measure for a bangle bracelet